At hokawalkingshoe.co.uk, we respect your privacy and are committed to providing a secure, convenient and enjoyable online shopping experience. Whether you’re browsing HOKA walking shoes, exploring cushioned trainers or shopping for sportswear and accessories, we want you to understand how cookies and similar technologies may be used on our website.

This Cookie Policy explains what cookies are, why we use them, how they may affect your browsing experience and how you can manage your preferences.

We aim to comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR).

1. What Are Cookies?

Cookies are small text files that websites place on your computer, smartphone, tablet or other device when you visit them.

They allow websites to remember certain information about your browser or previous interactions.

Cookies may help maintain shopping basket contents, support secure checkout sessions, remember website preferences and improve website functionality.

Some cookies are essential for providing services requested by visitors, while others are optional and require consent where applicable.

Cookies may also collect online identifiers or other information that qualifies as personal data under UK data protection law.

2. Why We Use Cookies

At hokawalkingshoe.co.uk, cookies and similar technologies may help us operate our online shop and provide a convenient shopping experience.

Depending on the services enabled, they may be used to:

  • Maintain shopping basket functionality.
  • Support secure checkout and payment processes.
  • Remember selected website preferences.
  • Help protect customer accounts.
  • Identify and resolve technical problems.
  • Understand how visitors navigate product pages.
  • Improve website performance and usability.
  • Support optional marketing and advertising features.

We aim to use cookies responsibly and only for appropriate purposes.

3. Types of Cookies

Cookies can be categorised according to their purpose, duration and the organisation that places them.

Session Cookies

Session cookies are temporary and generally expire when your browsing session ends.

They may support functions such as maintaining your shopping basket while you move between pages.

Persistent Cookies

Persistent cookies remain on your device for a defined period or until you delete them.

They may remember preferences or recognise returning visitors.

First-Party Cookies

First-party cookies are set by the website you are visiting.

They may support essential website operations and selected preferences.

Third-Party Cookies

Third-party cookies are set by external services integrated into a website.

Where used, they may support functions such as analytics, embedded content or advertising.

The cookies actually used depend on the technologies enabled on our website.

4. Strictly Necessary Cookies

Strictly necessary cookies help provide essential website services.

These may include:

  • Remembering products added to your shopping basket.
  • Maintaining secure checkout sessions.
  • Supporting customer account authentication.
  • Recording cookie consent preferences.
  • Protecting against fraudulent activity.
  • Enabling essential website navigation.

Where a cookie is genuinely necessary to provide a service you have requested or meets another applicable PECR exemption, consent may not be required.

We aim to limit these cookies to essential functions.

Disabling them through your browser may affect the operation of certain website features.

5. Functional Cookies

Functional cookies may improve your browsing experience by remembering certain preferences.

Depending on available website features, they may remember:

  • Selected display preferences.
  • Language settings.
  • Accessibility choices.
  • Certain personalisation settings.
  • Other optional website preferences.

Some functional cookies may be necessary for a service you specifically request.

Others are optional and require consent where applicable.

You may be able to manage these preferences through the website’s cookie settings or your browser controls.

6. Analytics and Performance Cookies

Analytics cookies may help us understand how visitors use hokawalkingshoe.co.uk.

For example, they may provide information about:

  • Pages visited.
  • General browsing patterns.
  • Website navigation.
  • Technical errors.
  • Page performance.
  • Interactions with product collections.

This information may help us identify improvements to website design, product information and checkout functionality.

Where analytics cookies or similar technologies are not covered by a legal exemption, we will obtain consent before using them.

Declining optional analytics cookies will not prevent you from accessing essential shopping services.

7. Advertising and Marketing Cookies

Advertising cookies may be used to support promotional activities and measure advertising performance.

Where such technologies are enabled, they may help:

  • Measure interactions with advertisements.
  • Understand the effectiveness of promotional campaigns.
  • Limit repeated advertising.
  • Display advertising based on browsing interests.
  • Measure conversions associated with marketing campaigns.

These technologies may involve third-party advertising providers.

We will obtain consent before placing or accessing non-essential advertising cookies where required under UK law.

You can reject optional advertising cookies without losing access to essential website functions.

8. Shopping Basket and Checkout Cookies

Cookies may be necessary to provide a functional online shopping experience.

For example, they may remember the HOKA walking shoes, trainers, clothing or accessories you have added to your basket.

They may also maintain essential checkout information while you complete a purchase.

Without these cookies, some shopping features may not work correctly.

Cookies used solely to provide essential shopping basket or checkout functions may qualify for an exemption from consent under PECR.

Payment service providers may also use security-related technologies when processing transactions.

9. Customer Account Cookies

If customer account functionality is available, cookies may help maintain secure login sessions.

These technologies may allow you to move between account pages without repeatedly entering your login details.

They may also support security measures designed to protect accounts from unauthorised access.

We recommend signing out when using shared or public devices.

Customers should keep account passwords confidential and report suspicious activity promptly.

10. Third-Party Cookies and Services

Our website may use external service providers to support certain functions.

Depending on the services enabled, these may include:

  • Payment processing.
  • Website security.
  • Technical performance.
  • Analytics.
  • Customer service features.
  • Advertising or promotional tools.

Some providers may place or access cookies through their services.

Where third-party cookies are non-essential, we will request consent where required.

Third-party providers may process information according to their own privacy policies and legal responsibilities.

We aim to use appropriate safeguards when working with external service providers.

11. Cookie Consent and Your Choices

We believe visitors should have meaningful control over optional cookies.

Where required, our website will provide a cookie consent notice or preference controls.

These should allow you to:

  • Accept optional cookies.
  • Reject non-essential cookies.
  • Select available cookie categories.
  • Review your preferences.
  • Change or withdraw consent.

Non-essential cookies should not be placed or accessed before valid consent has been obtained.

Rejecting optional cookies will not prevent you from using essential shopping functions.

Your choices will be respected in accordance with applicable UK privacy legislation.

12. Managing Cookies Through Your Browser

Most web browsers allow you to control cookies through their settings.

Depending on your browser, you may be able to:

  • View stored cookies.
  • Delete cookies.
  • Block cookies from specific websites.
  • Restrict third-party cookies.
  • Clear browsing data.
  • Adjust privacy preferences.

Please note that blocking all cookies may affect shopping basket functionality, account sessions and checkout services.

Browser settings vary, so we recommend consulting your browser’s help documentation for detailed instructions.

Deleting cookies may also remove saved preferences, including previous consent choices.

13. Withdrawing or Changing Consent

You have the right to withdraw consent for optional cookies at any time.

Where cookie preference controls are available on hokawalkingshoe.co.uk, you can use them to update your choices.

Withdrawing consent will not affect the lawfulness of processing carried out before consent was withdrawn.

After withdrawal, we will stop the relevant optional cookie activities within our control, subject to applicable legal and technical requirements.

You may also remove existing cookies through your browser settings.

We aim to make withdrawing consent as straightforward as giving it.

14. Cookies and Personal Information

Information collected through cookies may include:

  • IP addresses.
  • Browser identifiers.
  • Device information.
  • Website interactions.
  • General navigation data.
  • Online identifiers.

Some of this information may constitute personal data under UK GDPR.

Where personal data is processed, we apply the relevant legal requirements concerning lawful processing, transparency, security and individual rights.

Depending on the purpose, processing may rely on consent, legal obligations or another appropriate lawful basis.

For more information, please review our Privacy Policy.

15. How Long Cookies Remain on Your Device

Cookie duration depends on the purpose and technical configuration of each cookie.

Session cookies generally expire when your browser session ends.

Persistent cookies may remain for a specified period unless you delete them earlier.

Different cookies may have different retention periods depending on their functions.

We aim to use proportionate retention periods and avoid retaining cookie-related information longer than necessary.

Where cookies are used, their specific purposes, providers and durations should be made available through the relevant cookie information or preference controls.

16. International Data Transfers

Some third-party services may process cookie-related personal information outside the United Kingdom.

Where international transfers occur, we aim to ensure that an appropriate legal transfer mechanism applies.

Depending on the circumstances, this may include UK adequacy regulations, recognised contractual safeguards or another lawful transfer arrangement.

We aim to protect personal information in accordance with applicable UK data protection requirements.

Further information about relevant data transfers may be requested through our privacy contact arrangements.

17. Your Rights Under UK Data Protection Law

Where information collected through cookies constitutes personal data, you may have rights under UK GDPR.

Subject to applicable conditions and exceptions, these may include:

  • The right to access your personal information.
  • The right to request correction of inaccurate data.
  • The right to request deletion in certain circumstances.
  • The right to restrict certain processing activities.
  • The right to object to certain processing.
  • The right to data portability where applicable.
  • The right to withdraw consent where processing relies on consent.

You may contact our customer service team to exercise applicable rights.

We will handle valid requests in accordance with the relevant legal requirements.

18. Protecting Your Information

We aim to maintain appropriate technical and organisational measures to protect personal information collected through website technologies.

Depending on the services used, these measures may include encrypted connections, access controls, security monitoring and appropriate service provider arrangements.

We also aim to limit access to personal information to individuals or providers who have a legitimate need to process it.

Although no online system can be guaranteed to be completely secure, we take privacy and information security seriously.

Customers should also keep their devices and browsers updated and use appropriate security settings.

19. Changes to This Cookie Policy

We may update this Cookie Policy to reflect changes in website functionality, cookie technologies, service providers or applicable legislation.

The latest version will be made available on hokawalkingshoe.co.uk.

Where changes affect consent requirements, we will take appropriate steps to obtain or renew consent where legally necessary.

We encourage visitors to review this policy periodically.

20. Contact Us About Cookies

If you have questions about this Cookie Policy or how cookies are used on hokawalkingshoe.co.uk, please contact our customer service team through the contact options available on our website.

We can assist with:

  • Cookie preference enquiries.
  • Website functionality questions.
  • Privacy-related concerns.
  • Personal data requests.
  • General information about website technologies.

You also have the right to raise concerns with the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.

Further information is available at https://ico.org.uk.

We encourage customers to contact us first where possible so we have an opportunity to address their concerns.

21. Our Commitment to Your Privacy

At hokawalkingshoe.co.uk, we believe that a convenient shopping experience should go hand in hand with transparency and responsible personal data handling.

Whether you’re exploring HOKA walking shoes, selecting cushioned trainers or browsing sportswear and accessories, we want you to understand how website technologies may be used.

Our privacy commitments include:

  • Transparency: Clear explanations of cookie purposes and relevant data practices.
  • Customer Choice: Meaningful control over optional cookies.
  • Appropriate Security: Measures designed to protect website and customer information.
  • Responsible Data Use: Processing information for appropriate and lawful purposes.
  • UK Privacy Compliance: Commitment to applicable data protection and electronic communications requirements.

We aim to provide a reliable shopping environment while respecting your privacy preferences and legal rights.

hokawalkingshoe.co.uk – Explore HOKA walking shoes and cushioned trainers with a convenient shopping experience built around transparency, privacy and customer confidence.